Automatic Renewal Terms
Subscriptions renew automatically
If you purchase a paid Velira plan, it will automatically renew at the end of each billing period (Velira plans are billed annually) at the then-current price, until you cancel. By subscribing, you authorize Velira, LLC and our payment processor, Stripe, to charge your payment method on a recurring basis. The one-time white-glove onboarding fee for Velira OS is a single charge for initial setup and does NOT recur.
Pricing, billing period, and notice
Before you subscribe, we will present the price, the billing frequency, the fact that the subscription continues and renews automatically until cancelled, and any introductory or promotional terms in a clear and conspicuous manner, and we will obtain your affirmative consent to those automatic-renewal terms as a step separate from the rest of the transaction. After you subscribe, we will send an acknowledgment that includes the automatic-renewal terms, the cancellation policy, and how to cancel. We will provide advance renewal and price-change notices where applicable law requires them. Renewal charges apply to future billing periods.
How to cancel
You may cancel at any time, easily and online, through your account settings — using the same medium you used to subscribe — or by contacting hello@velirafinance.com. Cancellation is effective without having to speak to a representative or navigate retention offers you do not want, and it takes effect at the end of the current billing period; you retain access until then. We provide this simple cancellation mechanism as required by state automatic-renewal laws and the FTC's negative-option / click-to-cancel rule.
Refunds
Charges are handled as described in the Refund Policy and the Terms of Service, except where a refund is required by applicable law.
Status
Billing is not currently enabled in the Service. These terms become effective only when paid subscriptions launch, and will be finalized with counsel at that time.
Questions about this document? Contact us at hello@velirafinance.com.